Subprocessors
Last updated 2026-10-24
These companies process data for ShingleSync so we can run the service. We tell every account owner by email at least 30 days before a new subprocessor starts handling company data (sooner notice only when a provider must be replaced urgently for security or continuity).
Used by ShingleSync
| Provider | What it does | Data involved | Location |
|---|---|---|---|
| Supabase | Database, file storage and sign-in | All company data | United States (US East) |
| Vercel | Application hosting | Data passing through the application | United States (US East) |
| Stripe | Subscription billing; homeowner payments through each company's own connected account | Billing details; payment details entered on Stripe's pages | United States |
| OpenAI | AI features using ShingleSync credits | Assistant questions and the records they use (contact details removed), drafts, inspection photos | United States |
| Twilio | Text messaging | Phone numbers and message text | United States |
| Resend | Email delivery | Email addresses and message text | United States |
| Inngest | Background jobs and schedules | Record identifiers and job details | United States |
| Sentry | Error monitoring | Error reports (no session recordings) | United States |
| Mapbox | Maps and route directions | Map views and route stop coordinates | United States |
| U.S. Census Bureau geocoder | Turning addresses into map coordinates | Street addresses | United States |
| Tracerfy | Owner-of-record lookups (when enabled) | Property addresses; phone, email and financial results are discarded | United States |
| GitHub | Source code, deployments and encrypted backups | Encrypted backups of company data | United States |
Public weather sources (NOAA, National Weather Service, Iowa Environmental Mesonet) receive no customer data.
Connected by a company through its own account
| Provider | What it does | Data involved | Location |
|---|---|---|---|
| Hover, EagleView | Roof measurement reports | Property address and order details | Provider-managed |
| ABC Supply | Material pricing and orders | Order details, ship-to address and branch | Provider-managed |
| OpenAI (your own API key) | AI features without ShingleSync credits | As above | Provider-managed |
Changes
- 2026-10-24: First published list (confirmed by counsel).